Yes. To get a sick slip through a video visit you must visit with a doctor using LiveHealth Online and tell him or her you need a sick slip before the visit ends. The sick slip will include the date of the visit, recommended date to return to work or school and any restrictions.

To get a copy of the sick slip after your video visit ends follow these steps:

From a computer:
  • Login
  • Select your Inbox (envelope icon)
  • Choose the Notification email that pertains to the visit you had where you requested a sick slip
  • You will see the sick slip listed under Attachments as a PDF or Word file

Please note, sick slips cannot be retrieved using the LiveHealth Online app.

If you forgot to request the medical clearance during the visit, please contact customer support at 1-888-548-3432.

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